Legal TechDecember 13, 2023

Assembly's 2023 Year in Review

In 2023, the legal software industry continued to grow, and Assembly Software was no exception, with company growth up remarkably year-over-year since 2021. With strategic investments and several accomplishments acknowledged by the industry, we are grateful to our customers, dedicated employees, strategic partners, industry experts, and trade publications for making this year a success. As we conclude the year, we want to highlight the top achievements that made it a fantastic year for Assembly, from the innovative features added to Neos to the industry awards we earned. 


Released 43 new Neos features and enhancements 

Over 12 months, we released 43 new Neos features and enhancements that have helped our customers achieve greater success.  Here are some of our favorites: 

  • Neos Premium Texting - Simplify communication and track all messages in one place in entire conversation threads. 
  • Case Budgets (#1 Customer Request) - Visible in the case header and funds section, allow users to create a budget for a case and a warning threshold for when a case reaches a configurable percentage of this budget. The case budget is configurable at the case type level, and you can edit it on an individual case level as well.  
  • Advanced Analytics - Visualize firm, group, and individual performance to help boost productivity and efficiency. Forecast settlements, analyze historical trends, and perform advanced calculations to inform data-driven business decisions, all from existing Neos data.
  • NeosAI - Create AI-driven documents that capture relevant information from various sources, such as audio, video, and images, and insert them into your case files.
  • 12 Robust Integrations – Neos users can now access LawToolBox, LegalSoft, Nuance Dragon Legal Anywhere, YoCierge, and more without leaving Neos!


See all the top 2023 product releases  


Launched Neos Advanced Analytics

In May, Assembly announced the launch of our groundbreaking analytics product, Advanced Analytics. This new product revolutionizes how your firm maximizes your business profitability. Powered by a lake of historical firm data, Advanced Analytics visualizes firm, group, and individual performance to help boost productivity, efficiency, and profitability.

Within Neos, you can forecast revenue, analyze historical trends, and perform advanced calculations to inform data-driven business decisions. 

Learn more about Advanced Analytics 


Announced NeosAI

Shortly after the launch of Advanced Analytics, we unveiled NeosAI, the legal industry's first native-built AI technology seamlessly integrated within the Neos case management platform. This groundbreaking achievement set a new standard for legal software innovation. 

At Assembly, we have a clear vision for the future of legal case management. We aim to offer a fully embedded AI solution that covers every aspect of your workflow, from document receipt to data extraction and automated entry, all the way to document generation and reporting on performance compared to market standards.

  • Save Time & Resources Drafting Documents: With Neos, you can save valuable time and resources by automating the document drafting process.  
  • More Standardized & Accurate Document Automation: We ensure more standardized and accurate document generation, reducing the chances of errors and inconsistencies.  
  • Eliminate Data Entry: Neos helps eliminate manual data entry, streamlining your workflows 
  • Reduce Accuracy Issues with Data Entry: By automating data entry, Neos enhances accuracy, reduces the risk of data entry errors, and lessens the burden on your team. 
  • Optimize Firm Performance with Market Standards: We provide reference points based on market standards, enabling you to make data-driven decisions to optimize your firm's performance.


Learn more and join the waitlist 


Added 12 new 3rd party Neos integrations

This year, we added 12 new third-party integrations, including LawToolBox, Nuance Dragon Legal Anywhere, YoCierge, and more!  


  • LawToolBox is a cloud-based calendaring solution that provides real-time deadlines across the US and Canada for law firms and legal departments of any size. 
  • Nuance Dragon Legal Anywhere is a cutting-edge cloud-hosted speech recognition solution that empowers legal professionals to create high-quality documentation effortlessly and efficiently by harnessing the power of their voice. 
  • YoCierge provides efficient record retrieval software and staff support, enabling law firms to boost productivity, handle more cases, and enhance client satisfaction through the YoCierge online portal or Neos. 


Explore all Neos integrations 


Launched Neos University

Time to get certified! Our new, fully online courses help you learn everything you need to know about Neos. Since we announced the certification program, over 1,600 customers have enrolled, and over 780 are certified! (Over 4,510 hours of training provided completely free of charge!) 

Are you looking to level up your Neos knowledge in 2024? 

Register and become a Certified Neos Beginner and/or Admin. 


Named "Practice Management Innovation of the Year"

It is incredibly satisfying to receive recognition from others for the dedicated/judicious work we put into Neos over the past year. Our software has been acknowledged as a best-in-class solution, winning the “Practice Management Innovation of The Year” award at the 2023 LegalTech Breakthrough Awards.


We are proud to add this award to our collection, which includes the “Case Management Innovation of the Year” award from the 2022 LegalTech Breakthrough Awards. These accolades are a testament to the hard work of our Product and Technology teams, and we are thrilled that they are receiving such public commendations. 


Earned G2 and Gartner "Leader" badges

Neos also received top honors in Summer, Fall, and Winter 2023 G2 Reports and was recognized as a “Leader” in multiple categories incuding Legal Case Management and Law Practice Management. Gartner acknowledged Neos across three platforms: Software Advice, Capterra, and GetApp. These badges reflect Neos’ commitment to providing innovative and user-friendly case management software to the legal industry.   


Achieved above-average industry NPS

We’ve received an overwhelming number of positive responses from our customers about their experiences with Neos. With over 260 testimonials and several new customer stories, our NPS (net-promoter score) is at an all-time high, well above industry averages.   

Read what our customers have to say 


What's in store for 2024? 

As we reflect on the past year, we are thrilled to celebrate some of the incredible milestones we've reached. While this summary only scratches the surface, we are equally proud of all the other successes not included here that have made this year so special. Looking ahead to 2024, we are eager to set our sights on even bigger and better things.

We couldn't have accomplished any of this without the support of our loyal customers and dedicated employees, and we are truly grateful for everything they have done to make 2023 an unforgettable year. 


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